Contact Auto Metal Direct
Have questions about our restoration parts, orders, or shipping? Our knowledgeable team is here to help.
Auto Metal Direct
3348 Gateway Centre Parkway
Gainesville, GA 30507
Toll-Free: (833) 404-4777
Local: (770) 967-0909
Fax: (770) 692-6360
Sales Hours:
Monday – Friday | 8:00 AM – 6:00 PM (EST)
Counter Hours:
Monday – Friday | 8:00 AM – 5:00 PM (EST)
For the fastest assistance, please have your vehicle year, make, model, and part information ready when calling.
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Contact Us – Frequently Asked Questions
What is the best way to contact Auto Metal Direct?
For the fastest assistance, we recommend calling our sales team during business hours. Our team can help with product questions, orders, shipping, and availability.
What information should I have ready when I call?
Please have your vehicle year, make, model, and the part number or description ready. This helps us provide accurate and efficient support.
Do you offer technical support for installation questions?
Our team can help confirm part fitment and general product information. For installation guidance, we recommend reviewing product listings or consulting a professional installer.
Can I pick up parts locally at your Gainesville, GA location?
Yes. Local counter pickup is available during counter hours. Please call ahead to confirm availability before visiting.
Who do I contact for shipping or delivery questions?
Shipping and delivery questions can be handled by our sales team. They can review order status, freight details, and delivery requirements.
What are your business hours?
Sales Hours: Monday through Friday, 8:00 AM to 6:00 PM (EST)
Counter Hours: Monday through Friday, 8:00 AM to 5:00 PM (EST)